Coaching organizacional: Una herramienta estratégica en la gestión pública del Gobierno Autónomo Descentralizado (GAD) Parroquial San José de Ancón, 2023
Organizational coaching: A strategic tool in the public management of the Decentralized Autonomous Government (GAD) Parroquial San José de Ancón, 2023
DOI:
https://doi.org/10.56712/latam.v5i3.2049Palabras clave:
coaching, cambio organizacional, gestión pública, gad parroquialResumen
Actualmente el éxito de una organización depende de la capacidad de la dirección para utilizar métodos que permitan maximizar el capital humano. Por ello, el estudio investiga el impacto del coaching como método moderno y sus conexiones con la gestión pública del GAD Parroquial San José de Ancón. Esta investigación de tipo cualitativa y de alcance explicativo, formulado mediante la aplicación de entrevistas semiestructuradas a los 21 funcionarios del GAD parroquial y su posterior codificación y análisis en el sistema ATLAS.ti. El estudio concluye que, el uso del coaching en la gestión pública cambia gradualmente la cultura organizacional del GAD Parroquial. El cambio es posible porque el coaching provoca cambios en el comportamiento de las personas, estimula su creatividad, elabora planes y emprende acciones, a su vez conlleva a un impacto positivo en la motivación de los empleados.
Descargas
Citas
Begeny, J. C., Wang, J., Levy, R. A., Sanetti, L. M., Loehman, J. & Rodriguez, K. (2023). Considering the implementation research-to-practice gap: An experimental evaluation of intervention-general methods for assessing and supporting intervention fidelity through coaching. Journal of School Psychology, 97, 152–170. https://doi.org/10.1016/J.JSP.2023.01.003
Carreiro, H. & Oliveira, T. (2019). Impact of transformational leadership on the diffusion of innovation in firms: Application to mobile cloud computing. Computers in Industry, 107, 104–113. https://doi.org/10.1016/J.COMPIND.2019.02.006
Chory, R. M. & Horan, S. M. (2023). Personal Workplace Relationships: Unifying an Understudied Area of Organizational and Personal Life. Behavioral Sciences, 13(9). https://doi.org/10.3390/BS13090760
Felício, T., Samagaio, A. & Rodrigues, R. (2021). Adoption of management control systems and performance in public sector organizations. Journal of Business Research, 124, 593–602. https://doi.org/10.1016/J.JBUSRES.2020.10.069
Hjelmar, U. (2021). The institutionalization of public sector innovation. Public Management Review, 23(1), 53–69. https://doi.org/10.1080/14719037.2019.1665702
Hoai, T. T., Hung, B. Q. & Nguyen, N. P. (2022). The impact of internal control systems on the intensity of innovation and organizational performance of public sector organizations in Vietnam: the moderating role of transformational leadership. Heliyon, 8(2). https://doi.org/10.1016/J.HELIYON.2022.E08954
Hu, S., Chen, W., Hu, H., Huang, W., Chen, J. & Hu, J. (2022). Coaching to develop leadership for healthcare managers: a mixed-method systematic review protocol. Systematic Reviews, 11(1). https://doi.org/10.1186/S13643-022-01946-Z
Kostis, P. C., Kafka, K. I. & Petrakis, P. E. (2018). Cultural change and innovation performance. Journal of Business Research, 88, 306–313. https://doi.org/10.1016/J.JBUSRES.2017.12.010
Maqdliyan, R. & Setiawan, D. (2023). Antecedents and consequences of public sector organizational innovation. Journal of Open Innovation: Technology, Market, and Complexity, 9(2), 100042. https://doi.org/10.1016/J.JOITMC.2023.100042
Martinsuo, M. & Huemann, M. (2021). Designing case study research. International Journal of Project Management, 39(5), 417–421. https://doi.org/10.1016/J.IJPROMAN.2021.06.007
Offstein, E., Kentrus, R., Dufresne, R. & Wassell, S. (2023). Managing metaphors – executive coaching and the role and power of analogy. Journal of Workplace Learning, 35(4), 325–340. https://doi.org/10.1108/JWL-12-2022-0176
Puccio, G. J. & Switalski, L. B. (2020). Training, Facilitating, Consulting, and Coaching. Manual of Evidence-Based Admitting Orders and Therapeutics, 657–661. https://doi.org/10.1016/B978-0-12-809324-5.23706-1
Reid, A., Cook, J., Viedge, C. & Scheepers, C. B. (2020). Developing management effectiveness: The nexus between teaching and coaching. International Journal of Management Education, 18(1). https://doi.org/10.1016/j.ijme.2019.100334
Steyn, L. & Barnard, A. (2024). The coaching experience as identity work: Reflective metaphors. SA Journal of Industrial Psychology, 50. https://doi.org/10.4102/SAJIP.V50I0.2132
